The recent bad update that supposedly only affected Windows 7 64 bit machines can also affect 64 bit Server machines. A Customer had a symptom of no incoming mail and had remote support looking at their Server. They could not see certain files so they suggested that the customer reboot. After the reboot the server would not boot into windows in safe or regular mode. Remote support had me go out and take a look. There was no blue screen when it rebooted, but I tried the AVG fix for update 3292 anyway. It had no affect so I assumed that this was not the problem. There was some concern the customer that the system may have been hacked by a disgruntled ex employee, so I went into save data and restore system mode. I booted up with the SBS install disk and connected an external drive. I used repair mode to get to a cmd prompt and used robycopy to copy 2 groups of data that would have been newer that the last backup. I then restored the entire system to the 8th at 8:00 pm. It still would not boot. They mentioned that that they started having issues on Monday the 6th so I restored the system to Thursday the 2nd at 8:00 pm. It still would not boot. I tapped f8 and managed to get into the advanced startup menu and chose to disable automatic restart on system failure. This time after a couple of mins sitting there I finally got a BSOD. The stop error was c0000135 unable to locate component.
After doing some research on that error I found that it was AVG afterall. I tried the fix again, no success. I then found on a post outside of AVG that some users had deleted or renamed the AVG directories and were then able to boot. I booted up with the install disk again and got into the cmd prompt. I renamed 2 AVG directories, one in Program Files and one in Program files (x86). I was then able to boot, however the system was still sluggish, so I rebooted into safemode. I then renamed the hidden folder C:\$AVG and rebooted. Now all seemed to be well. I copied back the newer data that I had backed up and downloaded and performed repair installs of AVG and AVG Admin.
Some of my fun with Windows Server Backup propmted me to create a page with screen shots to make some of the "next" buttons a little less scary to click on. I hope to have it up quite soon.
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